Updated Monday, 25th May 2020
Q. Are you Open?
Yes! Opening times for access to all buildings remain unchanged.
Q. Are you taking bookings for storage?
Yes! There are many people that are finding themselves in need of storage during the many challenging situations being created by the COVID19 pandemic.
Q. What has changed?
At Extra Room Self Storage, we always put the health of both our customers and our team first while supporting the many people and businesses in our local community that rely on us for their storage needs.
As per the government advice, self storage stores like ours will remain open as we provide an essential service to many key supply chains that are necessary in the battle to contain the spread of COVID19. We also provide storage for many businesses that continue to operate, such as online retailers, schools, people in construction, trades, accountants and other professional services. We understand that many of our customers will continue to need help at this time. We stand ready to serve both existing customers and others who find themselves in need of essential storage during the many challenging situations being created by the COVID19 pandemic.
Self storage does not attract large amounts of people, but we have made further changes to ensure social distancing. To limit social contact, the reception is closed, but staff are on site so please call or e-mail us if you require assistance.
We are advising customers where possible to minimise visits in accordance with the government restrictions on travel. They should observe social distancing and hand hygiene in line with government guidelines while in store. Hand sanitiser dispensers have been installed throughout the site. We have also increased our cleaning and sanitising programme on the surfaces used by customers. These measures, if observed correctly, should ensure the risk of transmission is minimal.
Please take care of yourselves and each other.
James, Jon, Laura & Mark
