Read What Our Customers Think About Us
As a family business, our aim is to provide exceptional customer service. Below are comments from recent home and business storage customers all of which are available for you to see at reception. You can also see independent reviews on the following websites:
Your remarks are invaluable to us so please e-mail us with any comments or suggestions; we would love to hear from you!
Just wanted to say a very big thank you for all your marvellous help at a time I needed it most.
Barry, Stoke Golding
The availability of your storage facility was invaluable to us during our house sale and it was obvious that our belongings were in safe hands and stored in the right conditions. The location also meant that access was easy. In particular the helpful friendly attitude of all the people at Extra Room inspired confidence.
I would like to thank you and say that it has been most assuring to know that my valuables have been safe during what has been a very busy and unsettled period of my life. I will be sure to recommend your facility.
I have been very happy with the service from Extra Room. I had to find storage quite quickly when unfortunately my mother died. The quote I had was very reasonable. It gave me breathing space whilst I was able to sort my own home out. Had this serivce not been available I don’t know what I would have done, and I have no hesitation in recommending this service to anyone.
As well as offering the most competitive prices in the area, the units were always clean and dry. Highly recommended.
It was a pleasure to be on the receiving end of such efficient, professional service.
Friendly, helpful, extremely professional service. I had my furniture in storage with Extra Room for 6 months. Throughout I was safe in the knowledge that everything was clean, dry and secure. Highly recommended, will not hesitate to use them again.
Thank you for the outstanding service we received at your facility. It is rare in this day and age to receive the quality of service that you delivered. The quality of the storage units are far better than any I have visited in Birmingham.
I have used a number of storage units over the last 4 years and none have compared to Extra Room…The units were modern, clean, temperature regulated and easily accessible. Mark is fantastic and always provides outstanding customer service and I would definitely recommend Extra Room to anyone looking for storage.
Extra Room has been exceptional. Their serivce is professional and friendly – we would recommend them to anyone.
I am most grateful for your help and personal service during my rental period. Should we require self storage in the future we will be back. I would have no hesitation in recommending any of my colleagues or friends to Extra Room.
Mark and Extra Room were a god send compared to the previous self storage facility I used. Extra Room was not only better, cleaner and safer but loads cheaper too. I could globe trek without worrying about my furniture.
A big thank you. What a lovely storage building you have. It is kept so clean and nice, and you were so very helpful to us. We would recommend you to anyone.
Thank you for all your help and support.
I have no hesitation in recommending Extra Room.
Once again thank you for all your help, you made the nightmare of house moving so much easier.
From my first tentative enquiry to the swift settlement of my final account it was obvious that Extra Room Self Storage was a professional and efficient business. Mark and his staff were always courteous and helpful and made moving and storing almost a pleasure.
Michael, Earl Shilton
Most impressive service indeed.
Having storage facilities that are clean and secure really gives you peace of mind when you need it most. With a friendly, flexible yet extremely professional team, Extra Room is certainly our number one choice.
Chris, National Account Manager
May I also add I am impressed with your customer service. I deal with over 120 storage facilities nationwide and find yours to be particularly friendly and helpful.
Extra Room has been exceptional. Their service is professional and friendly – we would recommend them to anyone.
Very good service. I would not hesitate to recommend you.
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