What Our Customers Say

Richard, Hinckley “Professionally organised, the quality and standard was extremely high, yet was still a very reasonable price.”

David, Nuneaton “As well as offering the most competitive prices in the area, the units were always clean and dry. Highly recommended.”

Chris, National Account Manager “May I also add I am impressed with your customer service. I deal with over 120 storage facilities nationwide and find yours to be particularly friendly and helpful.”

Sarah, Measham “Having storage facilities that are clean and secure really gives you peace of mind when you need it most.  With a friendly, flexible yet extremely professional team, Extra Room is certainly our number one choice.”

Eleanor, Tamworth “The facility is spotless with easy access, the whole service is excellent.”

Jean, Hinckley “It was a pleasure to be on the receiving end of such efficient, professional service.”

Michael, Earl Shilton “Most impressive service indeed.”

Kathryn, Coventry “From my first tentative enquiry to the swift settlement of my final account it was obvious that Extra Room Self Storage was a professional and efficient business. Mark and his staff were always courteous and helpful and made moving and storing almost a pleasure.”

Clive, Ashby-de-la-Zouch “Once again thank you for all your help, you made the nightmare of house moving so much easier.”

Di, Nuneaton “I have no hesitation in recommending Extra Room.”

Carol, Nuneaton “Extra Room has been exceptional. Their serivce is professional and friendly - we would recommend them to anyone.”

Jenny, Hinckley “Just wanted to say a very big thank you for all your marvellous help at a time I needed it most.”

Emily, Atherstone “I have used a number of storage units over the last 4 years and none have compared to Extra Room...The units were modern, clean, temperature regulated and easily accessible. Mark is fantastic and always provides outstanding customer service and I would definitely recommend Extra Room to anyone looking for storage.”

Melissa, Tamworth “Thank you for all your help and support.”

Vivienne, Hinckley “A big thank you. What a lovely storage building you have. It is kept so clean and nice, and you were so very helpful to us. We would recommend you to anyone.”

Paul, Atherstone “Thank you for the outstanding service we received at your facility. It is rare in this day and age to receive the quality of service that you delivered. The quality of the storage units are far better than any I have visited in Birmingham.”

Roger, Burbage “I am most grateful for your help and personal service during my rental period. Should we require self storage in the future we will be back. I would have no hesitation in recommending any of my colleagues or friends to Extra Room.”

Heather, Atherstone “Thank you very much for the excellent service received.”

Laura, Nuneaton “Mark and Extra Room were a god send compared to the previous self storage facility I used. Extra Room was not only better, cleaner and safer but loads cheaper too. I could globe trek without worrying about my furniture”

Luke, Coventry “A friendly, reliable and professional service from the start. We would happily recommend Extra Room Self Storage to anyone seeking an honest and cost effective storage solution - look no further!”

Tim, Tamworth “Friendly, helpful, extremely professional service. I had my furniture in storage with Extra Room for 6 months. Throughout I was safe in the knowledge that everything was clean, dry and secure. Highly recommended, will not hesitate to use them again.”

Julie, Nuneaton “I would like to thank you and say that it has been most assuring to know that my valuables have been safe during what has been a very busy and unsettled period of my life. I will be sure to recommend your facility.”

Modwenna, Nuneaton “I have been very happy with the service from Extra Room. I had to find storage quite quickly when unfortunately my mother died. The quote I had was very reasonable. It gave me breathing space whilst I was able to sort my own home out. Had this serivce not been available I don't know what I would have done, and I have no hesitation in recommending this service to anyone.”

Barry, Stoke Golding “The availability of your storage facility was invaluable to us during our house sale and it was obvious that our belongings were in safe hands and stored in the right conditions. The location also meant that access was easy. In particular the helpful friendly attitude of all the people at Extra Room inspired confidence.”

Gary, Tamworth “A professional service with great access, clean and secure units. Would recommend to anyone in need of short or long term storage. Helped with the easy pack up of a shipping container for my move to the USA.”

Richard, Nuneaton “Of all the problems I have encountered over a very difficult period of my life, storage was not one of them. Many thanks for the very helpful & friendly service. Highly recommended.”

Andy, Ashby-de-la-Zouch “I missed having many of my belongings around me whilst they were in storage, but I always knew that everything was safe so I never worried. Staffed by such warm and helpful individuals I am almost disappointed to be leaving. Thank you, it has been a pleasure using your facility.”

Sean, Atherstone & NZ “Thanks a lot for looking after our belongings. We felt your professional service certainly helped to make us feel better and relieved that all our private stuff was well looked after by you especially when we are 12,000 miles away. Big hugs all round and many thanks also for helping to oversee the move out of storage to New Zealand.”

Lisa, Nuneaton “Thanks Mark. You and the company you recommended to ship my goods to the Caribbean have been really good. I will certainly recommend you.”

John, Nuneaton “Many thanks for your help with our storage - it is really appreciated - you have a really good set-up there - good luck for the future.”

Claire, Hinckley “I have recommended Extra Room to all my friends and family. The staff are always more than helpful, flexible and professional. Great prices for the quality of the building as well.”

Amanda, Hinckley “Excellent. Will definitely use you again.”

Alan, Tamworth “Very helpful service and easy to deal with, especially at a stressful time.”

Scott, Nuneaton “Great service, very clean and tidy. Extremely secure. Pleasant and friendly staff who are always willing to lend a hand.”

Ashley, Earl Shilton “I have already referred you to a friend. You were excellent with the whole process and you made it so easy for us. Thank you again :-)”

Louise, Burbage “I just wanted to say a big thank you for all your help. I will certainly be recommending you to friends. I only wish I had known about you sooner.”

Susan, Nuneaton “Excellent, efficient & friendly service.”

Mark, Nuneaton “An excellent service, thanks for taking good care of our furniture for the last 2 years! Would definitely recommend.”

Elaine, Atherstone “I would recommend Extra Room for all your storage needs. The staff are very friendly and helpful when it is most needed. Moving is a stressful time but Extra Room makes it a lot easier.”

Katie, Nuneaton “Just like to add what an excellent and well managed service you provide. Faultless, friendly and quality assurance guaranteed. You offered clear electronic invoicing at an extremely reasonable rate. The storage facility was very clean, dry and air-conditioned and it was reassuring knowing that your goods were well maintained and secure. Having your own key made it very flexible to access, nothing was ever a bother. There were trolleys for safe manual handling and you were always there to help. I would not hesitate in recommending Extra Room.”

Steve, Tamworth “Fantastic service, excellent every time I visited, friendly, extremely helpful. If I need storage again I wont hesitate to use you! Thank you.”

Doug, Bagworth “I would like to extend our appreciation to you and your team for organising such a stress free removal and storage package. It's not often you find a company who actually looks after its customers with such efficiency and courtesy. It has been a pleasure.”

David, Bedworth “The facilities and service has been excellent. Thank you.”

Rupinder, Nuneaton “Great service, good advice and lots of help. Thank you.”

Richard, Nuneaton “Marvellous! Made the drudgery of house moving a pleasure!”

Andy, Tamworth “Excellent staff and friendly. Fair rental rates. Very good.”

Emma, Nuneaton “Excellent service. Couldn't fault it. Many thanks!”

David, Hinckley “Very helpful. Warm welcome. Excellent service. Highly recommended.”

Danielle, Tamworth “Facilities and customer service are excellent. Many thanks.”

Rosie, Hinckley “Thank you for all you have done for us over the past 3 years. It has been lovely that each time we made contact with you, that you dealt with us so professionally and yet totally personally. You remembered our first names and details of our previous conversations that added a really special touch. It is defintely the small details that matter.

We have had no hesitation in recommending your facility over the years, as we found it to be extremely clean, efficiently run, in a convenient location with ample parking – access was never a problem.

At the very beginning, it was thanks to you that we found a house to rent as you recommended an Estate Agent that didn’t come up on Rightmove and he was so lovely to work with.

We hope all continues to go from strength to strength.

”

Alison, Coalville “Convenient, clean and well organised!”

Mark, Hinckley “Very good, could not do enough for us.”

Andrew, Nuneaton “Simple to use. Superb service in everyway.”

Bob, Rugby “We found the storage to be very useful. The store is secure, very clean and we received helpful and friendly service from all employees. We will definitely recommend Extra Room to family and friends.”

Spencer, Nuneaton “We thought the service was very good. A very pleasant atmosphere. It was a shame to let the storage unit go.”

Sally, Tamworth “I would like to take this opportunity to thank you for providing such an excellent service and facility. It has been a true weight off my mind knowing that my belongings and work are in a safe place.”

Naheed, Lichfield “The premises were clean, secure and safe and the service from the guys excellent. From staying open for us when we were delayed travelling up from Cornwall due to terrible weather conditions to organising the removal company for us at the last minute when our own arrangements fell through! I would defintely recommend this company to anyone who has a need for storage. The costs were very competitve too.”

John, Tamworth “Fabulous service, no problems at all. Will definitely use you again!”

Daniel, Hinckley “All staff were very welcoming and helpful, would recommend them to anyone. Best storage company i've ever used.”

Ron, Ashby-de-la-Zouch “A friendly, well run, professional service. I would recommend 100%.”

Simon, Hinckley “Fantastic service, great facility, highly recommended.”

Lynda, Swadlincote “This is one of the best services ever.”

Claire, Hinckley “Fantastic customer service, always helpful and friendly. Items were stored here for over a year and exactly as I left them. Would recommend to friends and family.”

Kevin, Bedworth “Store rooms are very clean and tidy. Full compliments to the staff who were very helpful. Would recommend them. Many thanks.”

Christine, Earl Shilton “Faultless service. Very helpful, highly recommended.”

Richard, Hinckley “Service has been fantastic from start to finish.”

David, Nuneaton “Thank you for such and efficient and friendly service. We will always recommend you.”

Ian, Nuneaton “Great service from beginning to end.”

Ryan, Atherstone “Thank you for what can only be described as a class A service. It really was a pleasure dealing with you and thank you again for all the flexibility to accomodate our needs. I'll defintely be using Extra Room in the future!”

Glen, Tamworth “I am more than satisfied with the service you have provided, it has more than exceeded my expectations. Through all this house moving, having my possessions in a safe store like yours has been a great deal of help. I had every confidence that they were in a secure environment.

I cannot recommend your business highly enough to anyone looking for self storage. It goes beyond anything you could ask for, and add to that the professional way in which you operate, but also the human, friendly touch for me made all the difference. Thank you.

”

Martin, Nuneaton “Service is brilliant. Cannot fault both the helpfulness of the staff and the customer service.”

David, Hinckley “A very professional facility with excellent staff providing a quality level of customer service. Goods were secured for a total of three and a half years. Thanks guys!”

Patricia, Nuneaton “First class storage. Extremely friendly and helpful staff.”

Michael, Tamworth “Fantastic service, great location and secure. Thanks very much. Would definitely recommend.”

Angelette, Nuneaton “Just wanted to say such a BIG thank you for your kind and considerate help when I needed it. Your storage company is the best I have come across and with such excellent service. All I can say is keep it up!”

Emma, Hinckley “Stored for over a year. It was great knowing that everything was safe and secure. Thank you very much for looking after my things.”

Rachel, Ibstock “Excellent business. Thank you for the friendly and helpful approach from day 1 when I arrived from Scotland 2 years ago! Would recommend you without hesitation.”

Will, Hinckley “The service and facilities are second to none. Staff are very helpful”

Michael, Tamworth “Excellent service. Very, very clean and tidy. Everything you could wish for from a storage company.”

Peter, Market Bosworth “The storage has been great whilst we had some building work done on our house. Very easy to use, easy access, very helpful. Great service, thank you very much.”

Paul, Hinckley “We were very happy with the service provided by Extra Room and the courteous attention to detail. It was easily the least painful aspect of our move!”

Holly, Earl Shilton “Excellent, friendly, very well maintained. I'd recommend you to every one.”

John, Burbage “Everything was great and very convenient.”

Lauren, Tamworth “Great service - thank you!”

Helen, Atherstone “Thank you for the provision of excellent storage facilities over the past few years.”

Paul, Nuneaton “Excellent storage facility. I would recommend it to anyone.”

Steve, Sheepy Magna “Just a quick message to say how pleased we both were with the facilities at Extra Room. With my better half filling the house with shoes and with an impending move to New Zealand, we needed a flexible solution to deal with the overflow that was cluttering the house and you delivered that in every respect. Even down to suggesting the removal company which solved yet another dilemma of how to get things to you. We looked at a different storage facility prior to yours but there was just no comparison; friendly, clean, secure with great access, we'd recommend anyone to use Extra Room for no hassle off-site storage. Thanks for your help and advice throughout.”

Alan, Nuneaton “Excellent service and extra space just when I needed it!”

Marcel, Spain “The service I received from your company from the inital phone call to the conclusion of our business has been first class, something I have found lacking whilst dealing with other UK companies. You and your staff are a true credit to your company.”

Ella, Tamworth “I was extremely pleased with the service I received. The staff were always extremely welcoming.”

Verne, Tamworth “Thank you for a very good service. I would not hesitate to recommend you.”

Richard, Tamworth “Fantastic service and friendly team. Pleasure to use Extra Room and would highly recommend.”

Tony, Tamworth “Fantastic help and assistance - Recommend to anybody.”