What Our Customers Think About Us

Operating for over 15 years and having stored for more than 10,000 people, we are an established, family run self storage company. During this time, we have developed a unique product and service which offers great value storage and comes with total peace of mind that your belongings will be safe and secure. Our experienced team will provide knowledgeable, helpful advice and outstanding service to make sure that your whole experience is as simple and easy as possible.

The Google and Facebook reviews below better describe the service we offer. Alternatively, you’re very welcome to call in to meet us and find out for yourself. Whatever life has in store for you, we’re here to help you make room for it.

Extra Room Self Storage

5.0

Based on 185 reviews

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Extra Room Self Storage

4.9

Based on 69 reviews

See all reviews Write a review

Jemma Hurren

16:45 18 Jan 21

Amazing, can not fault! I've moved out, stored and, moved in using Extra Room Self Storage. The service has been exceptional throughout in all areas of the business.I LOVE the delivery guys, nothing was too much hassle for them, they really went out of their way to make the move the easiest it could be for me! Such a polite, funny, kind and professional bunch of men.Very convenient location, very secure and all my possessions where handled with respect and care. I would definitely recommend! and will use them and their removal guys again and again! Thank you ERSS for taking the stress of moving and keeping my stuff secure.🙂

Sarah Hirons

22:42 14 Jan 21

Safe and secure. Spotlessly clean! Very helpful staff and so much room for loading and unloading! Highly recommended 👍🏻

Karen Farrier

12:04 12 Jan 21

Would always recommend Extra Room to anyone looking to move home or just need a good secure company to store your goodsI used extra room when I moved house and the whole experience was so easy. Removal team were very professional and really look after your furniture. Costs are very reasonable too. Great company

Jemma Hurren

22:14 09 Jan 21

Amazing, can not fault! I've moved out, stored and, moved in using Extra Room Self Storage. The service has been exceptional throughout in all areas of the business. I LOVE the delivery guys, nothing was too much hassle for them, they really went out of their way to make the move the easiest it could be for me! Such a polite, funny, kind and professional bunch of men.Very convenient location, very secure and all my possessions where handled with respect and care. I would definitely recommend! and will use them and their removal guys again and again! Thank you ERSS for taking the stress of moving and keeping my stuff secure.🙂

Roy Blundell

18:28 03 Jan 21

Fantastic storage building climate controlled, our furniture was in for 4 months and delivered back into our new home in the same condition it went in. Marks team of removals was very flexible and considerate to all our belongings and clothes.Thank you all

Paul Bloomfield

13:51 31 Dec 20

Paola Miranda

13:33 29 Dec 20

Amazing place to store your things, clean, very organised and staff always friendly and ready to help you with everything!!!

Stars of Sound Productions

08:20 29 Dec 20

Roomy and decently priced. Has elevator for large, heavy items

Gina Jones

07:40 22 Dec 20

Extra room provide the much needed Storeage space. We used them when we moved house, then again during further renovations. Great service, great security, easy access. Brilliant rates.Thank you.Gina

Carolyn Hall

06:54 22 Dec 20

Very clean units with excellent security. Staff always very pleasant and helpful. Very pleased with the service

Leslie Singleton

08:53 23 Nov 20

Great facility, clean, safe storage that is easily accessible seven days a week.

Babs Forrest

03:13 21 Nov 20

Excellent facility and service; great staff, highly recommend for all your storage needs!

Sai Prasad Billa

02:44 10 Nov 20

Leslie Cater

14:18 06 Nov 20

Nice friendly people

David Bond

17:37 23 Oct 20

Super helpful staff. Clean and tidy and reasonably priced. Convenient location 5 minutes from the A5.

Sam Clarke

02:37 22 Oct 20

Have used Extra Room twice for storage over the last few year, always provide an excellent service and easy access. Highly recommended.

Zoe Carey

09:51 04 Oct 20

Great service very friendly and flexible

Janice Belinda Evans

15:50 25 Sep 20

nice staff and enough trolleys for many customers to use very clean,safe and well worth the money whilst we moved in to new premises and got ourselves straight would we use againBIG FAT YES Bruce bonus was the refund for the month days not used due to leaving earlier than expected

karen Cashmore

15:20 25 Sep 20

Spacious facility. Trollies available for transportation of storage articles.

Peter Hitchcock

13:38 25 Sep 20

used it for a year. everything is made easy. all good, no issues 👍

suzanna baynard

15:41 24 Sep 20

Cannot praise this facility highly enough !Storage access superb, facilities excellent , staff very professional and go above and beyond to help where they can.Many thanks - would definitely recommend and use again

Joy Lunn

13:05 23 Sep 20

A spotlessly clean storage facility with friendly, professional staff for whom no request is too much trouble. A great company.

lucy wilkinson

18:44 18 Sep 20

Super friendly storage facility, collected and stored the stuff that was needed straight away. Was kept at their facility for 2 years with the occasional visit to add items, everything is just as it was 2 years ago. Perfect condition..Excellent customer service!! I would highly recommend this company to anybody looking for storage. A*****

Dave Collins

21:40 17 Sep 20

From the first time I walked through the door to rent space to the time I handed in the key, which I might add was longer than anticipated. It was a great experience. I was made to feel at home and there was nothing the team couldn't help with. Very professional and friendly staff. Would highly recommend to anybody that needs small or large storage for any length of time. If needed I will definitely be using Extra Roon Self Storage again.

Bargains from The Past

16:53 11 Sep 20

I highly recommend Extra Room Self Storage, it has superb state of the art facilities, Mark and the team are professional, friendly and helpful from beginning to end. Thank you very much.

Paul Jones

15:11 06 Sep 20

Really helpful and friendly bunch, great prices and a wide range of unit sizes. Have used them many times and will again if I need storage again.

Ronald coleman

18:43 05 Sep 20

Daniel Hunt

19:51 03 Sep 20

Fantastic facility with easy access and really helpful staff. Removal team are also brilliant, 100% would recommend!

H D

10:10 27 Aug 20

Absolute top class service, James is super friendly and helpful and talked through all of my options to find the best service for me. I used their removal service too and the guys again were just brilliant, nothing was too much trouble.Being a single female the house move was made so easy with the help of everyone at Extra Room Self Storage.I will definitely use again and 100% recommend.

Nige Jones

12:28 13 Aug 20

Fantastic set up. The staff there and removal guys are friendly an ver helpful. The place is clean, well maintained and looks new. First time i have put stuff in storage and its a great arrangementWouldnt hesitate to recommend

Matt Hall

17:43 11 Aug 20

Used extra room self storage for 2 years, no issues and friendly staff.

Joyce Lewis

14:01 31 Jul 20

Kev Barrar

10:49 31 Jul 20

Ad Smith

10:48 25 Jul 20

Very proffesional and very organised will use again

Amir Khan Pathan

15:28 19 Jul 20

After reviewing a few storage providers, Extra Room Self Storage proved to be an excellent decision. They provide exceptional storage solutions, logistics, and outstanding professional customer service.I am especially impressed by their dedication to their customers. They had ensured a fast and secure collection and delivery of my stored items on short notice.Without a doubt, I would continue to work with Extra Room Self Storage for any future storage solutions. I am confident in their work ethic and the security of my items. I wholeheartedly recommend their services.Many thanks,Amir

Sharon Jackson

10:51 12 Jul 20

Spotless storage. Easy access. Staff are great **

paula turnock

15:05 07 Jul 20

A1 service. Friendly and helpful people. My property was stored to a high standard and the move was made less stressful with the removal company Extra Room Self Storage arranged for me, who where great. Thank you all at Extra Room Self Storage :-)

Paul Townley

07:31 05 Jul 20

Cannot recommend highly enough. Mark and Extra Room Storage have been so helpful. Need somewhere to store furniture before it went to charity. Extra Room Self Storage where so easy to find on Google - Mark explained how everything worked - took a lot of stress and pressure away. Very reasonable storage costs. Thank you Mark - your details are stored for the next time that I will need them

Christopher Broughton

08:15 04 Jul 20

Superb storage facility ! super clean, great choice of units, highly efficient, convenient location and very reasonably priced. Would thoroughly recommend.

Judith Stafford

14:56 03 Jul 20

Excellent service . Everyone was unfailingly courteous and helpful.

Laura Francis

15:26 02 Jul 20

Fully recommend friendly and helpful staff, easy accessible hours

Pete Chamberlain

10:45 01 Jul 20

Great place to move some of the clutter from your home, while you redesign your living spaces.

David Brown

15:27 27 Jun 20

Really excellent service and Mark is a top man, I will certainly use again - thanks Mark.

Jonathan Bull

16:43 26 Jun 20

I would highly recommend. They were very helpful & nice. The storage units themselves are top notch. Thanks, especially considering the trying times we all are having. We had our house renovated and had to have all of our possessions stored but also be available at any time. This was not a problem, which was great considering the exceptional circumstances at the time

Susan Crawford

10:34 04 Jun 20

Excellent, so clean and certainly dry, good value, would use again

Oliver Skačan

17:30 30 May 20

Janet Roberts

10:15 29 May 20

Fantastic service helpful and professional staff would highly recommend the storage and the removal we can not thank them enough they made a stressful house move a lot easier and good value for money, I can honestly say I would not hesitate to use their facilities again .

Paul Whittley

10:17 28 Apr 20

Great service, very friendly and polite staff, the building is clean and secure, I would use them again if I needed to😀

Peter Harrison

10:56 25 Apr 20

First class, friendly, flexible,clean and modern facility. We would thoroughly recommend this business to everyone.

Julie-Ann Hodge

17:50 05 Apr 20

Excellent service thank you my goods perfect condition would highly recommend 5* nothing too much trouble would use again

Kellie Meer

06:37 31 Mar 20

Excellent, friendly, clean and very secure. We used to store our belongings whilst moving house.We would happily use again!Thank you!Kellie and Steve

Peter Earp

18:45 28 Feb 20

Used the service for just over 5 Months also had my goods collected and returned via their removal service.Having managed Self Storage and Removals in the past. I would highly rate this company and they were very efficient Peter Earp

Darren

10:26 27 Feb 20

Very good company to deal with. Good value for money and they'll do their best to accommodate you if you need to visit out of hours.

Jennifer Corden

11:15 25 Feb 20

Excellent professional service and a clean and professional storage facility. Would definitely recommend.

Kim Allen

17:25 15 Feb 20

Was with extra room storage for over 2 years and they kept my belongings clean and safe. I am so over the moon with the service and highly recommend them. Very affordable and lovely. Thank you again for your help an service.

Guy Bennett

16:33 08 Feb 20

Irina Barariu

21:55 07 Feb 20

Rachel Mortiboys

15:55 22 Jan 20

Amazing!! Made my house move stress free and the collection/delivery guys are just the best! Couldn’t recommend you enough!Thank you so much 😊

Darren Rea

07:31 15 Jan 20

Fantastic place to store great friendly people who are on hand to help . Will definitely return if needed .

Dan Kingdon

00:04 14 Jan 20

michael memory

11:29 12 Jan 20

Eve Rebecca Mendham

16:29 11 Jan 20

Friendly helpful staff ☺️ Great prices and usually offers for new customers.

Amy Kinson

13:18 11 Jan 20

Amazing service from start to finish, would definitely recommend this company! Brilliant prices too, thanks for everything 😊

Nick Sutherton

12:17 11 Jan 20

An absolute pleasure to use this extremely well run facilty...would not hesitate to recommend, thankyou for having me.

George Carline

16:51 09 Jan 20

Extremely accommodating and friendly people. I wouldn't hesitate to use them again.

Donna Mann

08:35 30 Dec 19

We used Extra Room Self Storage to store the majority of our furniture and belongings when we sold out house. The staff are so friendly and helpful, they will always try and accommodate even at the last minute. Everything was just so simple and easy at a time when everything else is very stressful. I never worried about our belongings, the unit is safe, clean and easily accessible. Can’t recommend them enough.

Kevin Brown

09:32 18 Dec 19

The day before our house move we were let down by our original removals company, at an extremely stressful time in stepped Mark and his team to save the day. I cannot praise them enough for their help at short notice despite it being their busiest time of the year. Friendly, efficient service and at a great price - would not hesitate to recommend them and would definitely use them again.

David Kaminski

22:45 06 Dec 19

Absolutely amazing from day one to the last one Special Thank you to Mark for coming to work when the storage was closed allowing us to move on time, 100 Net promoter score. Thank you and Well done

Jay Kane

00:25 09 Nov 19

Excellent storage! Fantastic comms, highly recommend

Lorraine Stanley

22:59 08 Nov 19

I cannot praise this company enough!!! Mark really went out of his way to help at really short notice today. He went above and beyond to help us. The removal team are such a great friendly team also, who have fantastic time keeping and keep in touch you with at every step of the way. I’ve never known a removal team work so quickly and so hard yet make it all look so effortless. In all honesty, with us all living in a world with such little humanity around these days, these guys have certainly restored my faith. Again from the bottom of my heart I thank you and will always highly recommend yourselves and your fantastic removal team.

Jez Page

16:40 05 Nov 19

We needed storage at short notice and the team were really helpful. Great service from the start right up to when we cleared the last items

Rebecca Sabin

10:32 02 Nov 19

NCT Nuneaton Branch have used this storage facility for the past 12 months. They have always been helpful and supportive to us as a charity. Highly recommended, and would definitely use again in the future even if it was for a personal need to. Rebecca Sabin, NCT Nuneaton Branch Treasurer

Sue Delo

18:31 11 Oct 19

Can’t recommend this company enough, I’ve just used their facilities for 6 months and members of my family have used them on several different occasions too. The facilities are first rate and the service received by all members of staff is very professional, efficient and courteous, cannot fault anything.

Joy Hirons

15:31 25 Sep 19

Superb facilities and extremely friendly and helpful staff.Premises are very secure and conveniently located and excellent value for money.Very highly recommended.

Trish Kingdon

17:25 28 Aug 19

the people are really helpful the premises were modern and clean, would recommend Extra Room Self Storage we were totally satisfied with the service

Lauren Hart

23:53 25 Jul 19

Great experience at extra room self storage, all staff so friendly and helpful! Thanks guys would recommend highly to anyone it was so easy and stress free! X

Deborah Roberts

20:04 09 Jul 19

Thank you so very much for the great service we got from Extra Room self storage. James and the guys could not have been more helpful. I was liaising with them from Houston Texas and nothing was a problem. Even when we had to change our destination for our furniture last minute, everyone was so friendly and helpful. I would most definitely recommend their facility as well as the excellent customer service and 'can do' approach , their facility is excellent and very well maintained. Thank you again 😀

Joanne Clifton

15:45 10 May 19

Great service, clean and secure. Perfect temporary storage for the contents of our daughters student accommodation. Would definitely use again should the need arise. Thanks

Darren McDerment

23:08 27 Mar 19

Great service and very accommodating - I was coming down from Scotland and was running late and the guys stayed late so I could get my storage unit. Super clean and secure with easy access. Thanks again.

Kelly Knight

19:39 27 Mar 19

Excellent place, extremely secure, I would recommend this place and have done for my sister who is now using the place

Michelle Currin

08:25 15 Mar 19

Amazing bunch, sorted me out with a unit at short notice and looked after both my brothers. Would highly recommend, and very reasonable prices x

Andy Watson

14:46 07 Mar 19

Absolutely faultless. A seamless storage time and moving house twice felt like anything but. Superb from first contact from the office to the handshake goodbye from the movers. Thank you!

Chris McCormick

12:15 07 Mar 19

very friendly and clean storage facility, would highly recommend

John Stafford

11:43 06 Feb 19

Great company the best storage and removal firm I have ever used.They put your mind at ease through the stress of moving home with the thoroughly professional way in which they handle things.Would always recommend them.

Catherine Katie France

13:26 24 Dec 18

Excellent friendly service. We only needed it for a short period of time but got an extremely good price including an extra room needed when one was too small. All the staff were very friendly and helpful. The storage rooms were easily accessible & very clean and tidy! We would certainly use them again.Thank you!

Ellie Holliman

10:08 21 Dec 18

Amazing customer service from the whole team! So glad we decided to store our belongings here while we were waiting for our house to be finished! Also amazing removals team always cheerful and friendly!! Thank you all!!!

Sean Chester

11:53 16 Dec 18

I would highly recommend Extra Room self storage in Fenny Drayton. The staff are super friendly and approachable when you have any queries or questions. The units are super secure, clean and easily accessible. I have been using this facility for some time now and I have consistently recieved service of the highest calibre. Should you be searching for storage that ticks all the boxes at unbelievable prices, get in touch with Mark and the team as they will be sure to meet all of your requirements. A+++++.

Samuel Anthony Haines

13:04 06 Dec 18

We used Extra Room Self Storage for ~4 months... we experienced great service, very accommodating and competitive prices. Thanks to Mark and the team.

Gemma Collier-Bolger

10:41 11 Nov 18

Exceptional service. Super high quality storage environment.couldn’t be happier with my experience.

Tasha Robinson

13:16 08 Nov 18

Had storage with them for just over a year I think, I originally had a smaller unit and then opted for a bigger one when needed, the staff have been constantly friendly, welcoming and very helpful. The move between the units went very smoothly and I couldn’t thank them enough for everything. They offered to source a van to help with the move to and from the unit and gave us contact details of where to get a rental van from. I would 100% recommend them to anyone who was looking for storage.

Keil Shepherd

16:54 06 Nov 18

Excellent place to store! Clean facility, secure, helpful and friendly staff. Best packing tape money can buy! Can't recommend highly enough. Makes me sorry to be moving my stuff out! :)

Gemma Dunham

13:07 06 Sep 18

Great friendly staff it was so quick and easy made our life a lot easier very grateful.

Lauren Bentham

21:33 03 Aug 18

Exceptional service received from everyone at Extra Room Self Storage! Apart from the initial visit for a look round - I have not needed to visit as I knew all my belongings were safe & sound! From the initial quotation, to arranging removals, looking after our life long possessions for 11 months to moving us into our new family home! 100% recommended!

Gemsie O'Connell

14:10 26 Jul 18

The removal men are really friendly and so helpful I would 100% recommended them. The guys in the office are also very helpful. Very professional company!!

Donna Garratty

17:07 11 Jul 18

We have been delighted with the superb service we have already received from James as a new customer of 'Extra Room Self Storage'. James took the time to listen and understand our business and our needs for storage. Not only did James find us exactly what we were looking for (in the right location and at the right price), he recognised that our business could benefit some of the other customers of 'Extra Room' as we offer Pet Transport and Pet Care Services to those moving home or relocating. Within a couple of hours of meeting James, he had referred our service to someone else! Had James not shown interest in our business and understood the needs of their other customer, he would never have been able to do that. It was a win-win for all of us. We are very happy and James' customer care is outstanding. We would highly recommend.

Carl A Lynch

13:43 06 Jul 18

I've use this facility now for nine months found it to be very clean very tidy and Dry.. all the staff at this facility absolutely great. I would highly recommend them to anyone and deafly will use again.

Kay Susan Howarth

14:08 22 Jun 18

As part of my 'courier' voluntary work I have visited a number of storage units and I can honestly say that my experience with 'Extra Space' has surpassed anything else I've witnessed. The facilities are superb as are the staff. The professionalism in an extremely supportive environment is excellent. I thank you for such a good and stress free experience . . Tony

Jackie Wood

20:17 10 Jun 18

Would definitely recommend. Very helpful from first enquiry to moving day. Great team worked quickly and efficiently. Thanks to everyone involved.

Jo Tomkinson

11:59 01 Jun 18

Excellent service, friendly and professional staff and the premises are superb. Highly recommend to anybody needing storage facilitied.

Jo Coupland

19:35 08 Feb 17

I used this company recently and they were brilliant! Arranged collection of my items within hours of speaking with them, contacted me when everything arrived and arranged insurance for me. A very professional service guys thank you �

Peter Allitt

18:08 16 Nov 16

From the first phone call to emptying the unit the staff are friendly and helpful, the unit we hired 75sq ft was clean and in great condition there were plenty of trolleys to enable us to move our items from the car/van to the unit, the whole wear house was very well lit and there were heaters to prevent the cold affecting your items, thank you extra room storage and staff

Sam J Clarke

07:20 16 Sep 16

Easy to use, great customer service would defiantly use again.

AndySarah Dodds

19:10 07 Sep 16

We have been with Extra Room Storage for a few years now and as small business holders we really appreciate the friendly and welcoming atmosphere that Mark and his team engender, as well as the touch of flexibility which helps us manage our seasonal periods with a minimum of fuss and flourish. Thank you

Sammy Williams

11:48 05 Aug 16

Absolutely recommend... I would like to say a big thank you to mark for helping us as we left it right to the last minute so friendly and caring .. I was also impressed how clean and airy it was.. Easy access through out very much appreciated thank you again xx

Ellie Stephens

18:43 01 Jul 16

Amazing service, very friendly and helpful staff, clean storage facilities and easy to use/access. I would recommend these guys every single time!!!

Wendi Burton

14:54 03 Mar 16

Just started storing my belongings with these guys.. So friendly and helpful and the storage is really clean and airy.. I even had 2 lovely men move my things for a fantastic price.. Thankyou so much for making a tough time that little bit easier..

Fiona Clark

22:34 22 Feb 16

BRILLIANT! Mark and Jon could not have been more accommodating. We and two lorries turned up needing more space than we booked, but the problem was quickly overcome. Extra Room Storage managed our five month 'stay' impeccably. Nothing phased them and it was always a pleasure to be there, especially with the location.Thank you to all at Extra Room Storage.Nigel and Fiona Clark

Andrey Stepanyuk

17:21 21 Jul 15

Juliet Jordan

22:00 08 Apr 15

Mark at ExtraRoom Self Storage is the most caring, efficient and generous guy you could ever hope for if you are moving house. He has bent over backwards to assist us and has held our hand all the way. I cannot recommend Mark and his team enough. Absolutly fabulous. When you need to store your things securely it is extra nice knowing you canREALLY trust the company that is doing the job for you. Bravo Mark and your storage team!

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